Job Description
Location: Midland, TX
Description
The primary objective of this SOW is to establish a rotational workforce of four field TCOM technicians who will support our telecommunications needs in the Permian region. The technicians will work on a 14-day on/off rotation, with each shift consisting of 12-hour workdays. This setup will be an entirely outsourced arrangement encompassing tools, vehicles, living quarters, and worker payroll.
Living Arrangements and Rotation
Technicians will be required to live in or near the Kermit, Monahan, or Pecos, Texas areas. Living arrangements will be factored into the contract agreement and managed by the vendor as part of the SOW agreement. A smooth transition between shifts will be facilitated by a two-week handover period, with one handover occurring on a Tuesday and another on a Thursday, to minimize overlap and ensure continuity.
Responsibilities
TCOM technicians will be responsible for a wide range of tasks to support our telecommunications infrastructure. Their duties will include but are not limited to:
- Understanding basic Oil & Gas operations.
- Maintaining and building Business Unit relationships by acting as IT liaisons with Operations.
- Accommodating new SCADA implementations at production facilities by providing connectivity for process control and data gathering.
- Developing IT training and knowledge articles for BU operations to leverage for TCOM-related issues.
- Troubleshooting complex network issues by navigating through peer-to-peer communication on the field network using packet captures.
- Familiarity with cable and RF test equipment, such as spectrum analyzers.
- Communicating planned changes to the field network accurately and effectively, understanding the impacts on Oil & Gas operations.
- Issuing and maintaining IP Address/DNS for all network-connected devices for new facility builds.
- Coordinating and supervising capital projects in accordance with L48 and BU safety policies.
- Monitoring and providing metrics of network performance to BU Operations and IT leadership.
- Overseeing emergency power generators, site cleanliness, and site security for all tower locations.
- Managing Process Control Networks (PCN) that communicate via IT infrastructure essential for Oil & Gas production.
- Providing second-level field support for various wireless technologies, including point-to-point and point-to-multipoint microwave technologies, both licensed and unlicensed, 802.11 Wi-Fi, land mobile radio systems (LMR), SCADA RTUs and PLCs, and SCADA Data Collectors.
Requirements
TCOM technicians must meet the following basic and preferred requirements to be eligible for the role:
Basic Requirements
- Legally authorized to work in the United States.
- 3+ years of experience with various wireless technologies, including point-to-multipoint, point-to-point, mesh, and 802.11 Wi-Fi.
- 3+ years of experience with Ethernet switching and routing.
- 3+ years of experience with Cisco IOS command line.
- 3+ years of experience troubleshooting utilizing the OSI model.
- 3+ years' experience with DC/AC power solutions and sizing; 12vdc, 24vdc, 48vdc, 120vac, and 240vac.
- 1+ years of experience with SNMP-based monitoring software.
- 1+ years of experience with DNS, DHCP, packet capture software, and IP address/Subnetting.
- Experience with serial communications including RS232 and RS485.
- Willingness to travel overnight to other locations.
Preferred Requirements
- CCNP, CCNA, or equivalent certification in Routing and Switching.
- Bachelor's degree or higher in Business Administration/Management, Computer Science, Engineering, Information Technology, Management Information Systems, other related business fields, or foreign equivalent.
- 5+ years of experience supporting enterprise networking.
- Experience with Aviat, Cambium, ABB Tropos, Motorola UHF radio systems.
- Link-profiling and RF propagation software experience.
- Experience in microwave (licensed and unlicensed), MAS-SCADA, Private LTE, LoRaWan, IoT, land mobile, tower structures, and FCC and FAA regulations.
- Familiarity with existing and emerging cellular technologies.
- Experience with microwave link design, planning, and troubleshooting.
- Working knowledge of parts 90 and 101 of CFR47 (FCC regulations).
- Knowledge and experience with DC/AC power solutions and sizing; 12vdc, 24vdc, 48vdc, 120vac, and 240vac.
- Report writing experience.
- Experience with SCADA systems.
- Ability to work collaboratively with field operations, I&E contractors, and corporate engineering groups.
- Excellent verbal and technical written communication skills.
- Self-sufficient and continuous learning attitude.
- Passion for excelling in next-generation technologies.
Conclusion
The implementation of this SOW for field TCOM technicians is a strategic move to support our telecommunications needs in the Permian region. By ensuring that the technicians are well-equipped, well-trained, and well-managed, we aim to maintain and enhance the reliability and efficiency of its telecommunications infrastructure. This initiative will not only meet the current needs but also lay the foundation for future growth and technological advancements in our field operations.