Job Description
Location: Tulsa, OK Area – Remote
Description
We are seeking a knowledgeable and experienced Citrix Subject Matter Expert (SME) to join our dynamic IT team. This role will focus on managing and optimizing both on-premise and cloud-hosted Citrix environments, including Citrix Virtual Apps and Desktops, as well as Citrix ADC (NetScaler) configurations. The ideal candidate will possess a deep understanding of Citrix technologies, demonstrate strong problem-solving skills, and be able to work collaboratively with cross-functional teams to deliver high-quality solutions.
Key Responsibilities:
- Environment Management: Design, implement, and maintain Citrix environments (both on-premise and cloud-based) to ensure optimal performance and reliability.
- NetScaler Administration: Configure and manage Citrix ADC (NetScaler) to optimize application delivery, enhance security, and improve load balancing.
- Troubleshooting and Support: Provide expert-level support and troubleshooting for Citrix-related issues, ensuring minimal downtime and effective resolution of user concerns.
- Performance Monitoring: Monitor and analyze system performance, providing recommendations for improvements and capacity planning.
- Documentation and Best Practices: Develop and maintain comprehensive documentation, including architecture diagrams, configuration guides, and operational procedures.
- Collaboration: Work closely with network, security, and application teams to ensure seamless integration of Citrix solutions within the IT infrastructure.
- Training and Mentorship: Provide training and mentorship to junior staff and IT team members on Citrix technologies and best practices.
- Stay Current: Keep abreast of the latest Citrix updates, industry trends, and emerging technologies to ensure the organization’s systems remain modern and efficient.
Skills – Necessary:
- In-depth knowledge of App Layering.
- Experience managing GPU enabled workloads. Most of the environment uses Nvidia graphics cards and hardware acceleration.
- Experience with FSLogix profile management
- Deep understanding of supporting on-prem and cloud hosted Citrix environments
- Deep understanding of building and supporting Netscalers
- Experience with both persistent and non-persistent VDAs
- Experience with Citrix policies
- Experience creating and running Citrix disaster recovery programs
- Windows 11, Server 2022
- Ability to do in-depth troubleshooting and root cause analysis
- Basic Powershell knowledge
Skills – Nice to haves:
- Experience running Citrix workloads on Nutanix
- Experience with running VDI with Nvidia graphics cards
- Experience administering ControlUp
- Experience with Group Policy
- Experience with cloud-hosted VDAs
- Experience supporting Citrix in offline environments
- Advanced PowerShell knowledge