Job ID: 9769
Location: Tulsa, Oklahoma
Category: IT
Employment Type: Contract
Job Description
Location: Tulsa, OK
Description
- Monitor AppWorx, Orion, Email and other applications as needed
- Troubleshoot and triage appropriately all alerts
- Communicate and collaborate via email and telephone with SMEs, app teams, infrastructure teams, and leadership as needed
- Communicate across multiple audience groups and other duties as assigned
Working knowledge of:
- Current infrastructure technologies (Physical and Virtual)
- Microsoft Windows 10
- Microsoft Office Suite
- Microsoft Windows Server
- Linux
Demonstrated ability to understand or support the following:
- Event monitoring, logging and data collection techniques (Orion, Splunk, etc.)
- Active Directory, permission hierarchy and group policy management
- Research and troubleshoot issues using internal knowledgebase and internet resources
Position Requirements
Experience and training relative to:
- IP Networking
- Security administration
- Demonstrated Ability regarding how to identify, research and analyze systems software problems and perform systems evaluations
- Demonstrated ability to research, prepare and compose systems operating procedures and documentation, reports, and correspondence
- Demonstrated ability to interact, advise, guide, train and communicate effectively
